Sunday, December 9, 2012

Sunday, November 25, 2012

To the 10875’ers




“I want to talk to your supervisor now!”
Getting rid of a furious (non-stop cussing) customer after that 45 minute meaningless conversation is the best feeling ever, but… that is if you’re not the “supervisor”.

This is where we come in.
We’ve been taking both complicated and nonsense escalated calls for the longest time and it is a combination of stress and anxiety, trust me. We take a deep breath, smile and rest our point-finger on the mute button before we fire away. We get to talk to students who think we can make magic for them and parents who are lawyers, doctors and most of the time just pain in the ass.

We’ve learned to stretch our patience twice our waist lines because we know better. It’s just that sometimes we can’t help but snap (of course when on mute) and raise our voice just a little bit. We empathize and apologize to ease their anger (sometimes even if it’s insincere and because of the thought that it will be evaluated LOL) but we make sure to focus on how we can resolve their problems to avoid them calling us back. (Win win situation).

We are very proud to include our job title in our email signatures (not because it’s the only privilege we have but) because we worked hard for it. I wrote this because it’s so sad to learn that in less than 2 months we’d have to remove that title because there’s no need for us “supervisors” anymore. I’m sure it’s because of a good thing (I hope). I always look on the bright side and I know for sure that something better awaits us. (CHAR)

My plan is to make the most out of the remaining months (while secretly hope their plans would still change). What’s your plan?  

Friday, November 23, 2012

Addie's 5


The Evil Bug


The Evil Bug
[Written on Black Friday November 24, 2012]
By: Czarina Leon

Evil disguise themselves as the “right thing”. They pretend to be pure, innocent and point their fingers at someone who they're insecure of. Often times, they bully others simply because they don't like them or because they just want to.

They are good in mind control. They could brainwash a person so easily. They use their powers, their special skills and their charm to lure your friends and start abusing their minds so they would go against you.

These evil come in different sizes, ages and colors. They are, most of the time, very deceiving. Their faces are extremely angelic that you can almost see a halo over their heads.  You may see them smiling at you but deep inside their saintly looks is a diabolic entity killing you in their head.

Beware of these beings with demonic deeds. They are all around you. They’re like evil termites who will feed on you until you’re wounded. Trust no one but yourself or maybe a friend or two but never let your guard down. You never know.

Friday, November 9, 2012

Forsyth: the greatest boss ever


Happy Birthday! 
You will always be the boss ever.
I think I have a little tinie tiny crush on you. haha!
Okay maybe a little sapiosexual.

Wednesday, November 7, 2012

Sunday, November 4, 2012

How I like you


By Czarina Leon

If you say Hi to me now,
I’ll say hello of course
And wave hysterically at you.

If you look at me once,
I’ll tuck my hair behind my ears
And smile back at you ten times.

If you’ll like me today,
I’ll like you back quickly
And swear to go crazy over you every day.

A flower that blooms in fire

By: Czarina Leon

I picked up a seed in a place where I found friendship
and left with it tucked in my pocket.

Tints of the earth turned brown from green but not the seed,
it grew unyielding despite the blaze around it.

How it was nurtured is still a mystery
but how it continues to grow is not.

I still have it with me hidden from the flames,
not a seed but a flower that blooms in fire.

Call center T SHIRT



Saturday, November 3, 2012

Wednesday, October 31, 2012

Tuesday, October 30, 2012

Saturday, October 27, 2012

Friday, October 19, 2012

Thursday, October 11, 2012

Monday, October 8, 2012

Friday, October 5, 2012

Whatevs


Emil

Uploaded Via My Samsung Note GT 7000

Sunday, September 30, 2012

Tuesday, June 19, 2012

Tuesday, June 5, 2012

Sunday, May 13, 2012

Thursday, May 10, 2012

Wednesday, May 9, 2012

Tuesday, May 8, 2012

Tuesday, May 1, 2012